7-Day 100% Best Price Guarantee

At Lighting Design Online, we're committed to taking the stress out of pricing, so you can focus on finding the perfect lighting for your project. Our Best Price Guarantee is designed to give you peace of mind.

 

We guarantee to match any UK retailer’s price and refund you 100% of the difference for up to 7 days after your purchase.

 

 

Qualifying Terms and Conditions

• The Best Price Guarantee cannot be combined with other coupons, bundles, or project pricing offers. It does not apply to limited-quantity offers, manufacturer rebates, discontinued items, closeouts, clearances, returns, liquidation, used, or bulk products, or any typographical errors.
• Price comparisons must be on identical products, including all options, and based on the total delivered price for the same quantity purchased.
• The competing price must be from an authorized UK retailer and be a published, advertised price.
• Price adjustments are based on the total delivered cost, including any applicable shipping charges, but oversized freight costs are excluded.
• Products on extended backorder or with long production lead times do not qualify.
• Lighting Design Online reserves the right to determine whether a competitor’s product and pricing represent a fair and true comparison.
• We reserve the right to decline selling any product below cost.

 

How to Claim

To claim a price match, please email us at support@lightingdesignonline.com. Be sure to include the exact URL of the competitor’s product page, your order number, and details of the price difference. We'll take care of the rest!